Friday, Apr 10, 4:00pm

Friday, April 10 - Safe Travels to Costa Rica!

We wish you safe travels as you journey to Costa Rica!

Check your phone for daily updates with reminders about the following day, which are typically sent mid-afternoon.

Here are a few things to know for your arrival to Guanacaste Province:

• We always recommend bringing copies of your passports.
• Upon arrival, proceed to passport control, where your passport will be checked and stamped.
• After passport control, you will be directed to the baggage claim area. The belt number where your luggage will appear is displayed on screens inside the baggage claim area. Airport staff might pull bags from the belt, so be sure to check both on and off the belt for your luggage.
• Trolleys are available for your luggage. (Note that trolleys cannot exit the terminal building). Once you have collected all your luggage, you can proceed to the customs area.
• Upon entering the main arrivals hall, you will be directed to exit the terminal building. You will see uniformed Premio DMC staff with Fellowes signs along the way, directing you to awaiting vehicles.
• Transfer time to the resort is approximately 1 hour and 15 minutes.
• The official resort check-in time is 3 pm, and the resort will make every effort to have rooms available earlier. Remember that your room does not have to be ready to start enjoying your all-inclusive package. Your all-inclusive package begins with lunch on arrival day!
• Upon arrival at The Westin Reserva Conchal, you will be greeted by your Fellowes hosts and our group check-in. A credit card is not required for check-in but will be needed if you wish to post any charges to your room. Please have your passport handy for ID verification.
• A tour booking desk, spa desk and restaurant reservation booking desk will be available for your convenience.

We look forward to celebrating your success this week! If you have any questions or need any assistance, please message your Fellowes Travel Staff using the Help function in the mobile web app or stop by and see us at the hospitality desk from 8am – 5pm daily.

Reminders for Saturday, April 11

• The Welcome Event will take place from 6 - 9 pm at Plaza del Mar. The evening includes delicious cocktails and food, and wonderful entertainment. Attire is Resort Smart.